TERMS & CONDITIONS

Student Handbook

Welcome to the Rhythm of Learning Music School!  We want your experience to be pleasant and fruitful.  Below are important policies that you should be aware of during you or your child’s time at the Rhythm of Learning Music School.  If you have any questions regarding these policies, please stop by our front desk or ask your private teacher about any concerns that may arise.

Attendance Policy

PRIVATE LESSONS

Private lessons typically will take place once a week during a certain allotted time each week.  Your enrollment reserves a specific date and time slot in your instructor’s schedule.  If the student is attending Zoom/Skype lessons, the student must call the school at (847) 309-0916 to schedule the date and time of the lesson.

 

GROUP LESSONS

Your enrollment reserves a specific date and time in your instructor’s schedule.  If the student is attending group lessons, the student or student’s guardian must come to The Rhythm of Learning Music School to select the date and time of the group lesson.

The Rhythm of Learning Music School does NOT provide refunds for student absences which include, but are not limited to: travel, school, illness, etc.  Like other professional services, we reserve a specific day of the week and time slot in your instructor’s schedule, which we are unable to fill in your absence.  In the event of an expected absence, faculty absence, or Rhythm of Learning Music School closure, your instructor will offer two (2) dates to reschedule your lesson within the next month or another instructor will substitute for that lesson.  Additional time can also be added to the following lessons to make up for the missed lesson time.  If the student is absent from the agreed upon rescheduled lesson time, the lesson will be considered a student absence and will not be refunded.  If you are unable to attend either of the two (2) rescheduled dates, the lesson will be forfeited and will not be refunded.

 

If you are unable to attend your lesson in person, we encourage you to schedule a Zoom/Skype lesson or send a recording of a piece you are working on for your instructor to provide feedback via email.

 

The Rhythm of Learning Music School must be given 24 hour notice before an absence or the lesson will not be made up and payment will not be refunded.

SCHOOL CLOSINGS - INCLEMENT WEATHER

In the event of inclement weather, the Rhythm of Learning Music School will delay or close accordingly.  Call (847) 309-0916 and the voicemail will be updated with official announcements.  Our website will also be updated regularly.  For morning classes, the voicemail and website will be updated by 7:30AM for morning lessons and by 1:00PM for afternoon and evening lessons.

 

INSUFFICIENT CLASS ENROLLMENT

If enrollment in a class falls below the minimum number of students, the Rhythm of Learning Music School reserves the right to cancel the course or to offer the class with an adjusted tuition rate, duration, and/or number of sessions. If a class is cancelled, refunds will be issued within 10 to 15 business days.

 

DISMISSAL

The Rhythm of Learning Music School reserves the right to dismiss any student due to frequent absences, inappropriate behavior, delinquent payments, overdue tuition payments, and/or parental or guardian noncompliance with The Rhythm of Learning Music School policies.
 

PAYMENT PLANS

All students enrolling in a monthly or Pay-Per-Lesson payment plan with The Rhythm of Learning Music School must have a valid credit card or completed payment authorization form on file. 

CHECK

Payments by check must be coordinated with Margarita Shvets.  Check payments may be submitted by mail to 122 Hawthorn Center, Suite #423, Vernon Hills, IL, 60061 or submitted directly to a Rhythm of Learning Music School staff member.  Please note: Checks submitted by mail must arrive by its due date, not mailed on that date.  The Rhythm of Learning Music School does not hold responsibility for payments lost in the mail.

Students/families must contact Margarita Shvets at (847) 878-9249 immediately with payment information or communicate when the payment will be available.  If staff is not contacted, payment must be received within 14 days after the delinquent date, or lessons will be discontinued until payment is made.  Please note: future scheduled payments will not be modified to accommodate late payments.  In consideration of the acceptance of my child as a student in the music program, I agree to amend any claims and demands made on behalf of my child.  If you receive a discount and you withdraw your child before the agreement expires, you must pay the difference between the discount and original price for the period of time attended at The Rhythm of Learning Music School.

 

DELINQUENT ACCOUNTS

The Rhythm of Learning Music School reserves the right to suspend or discontinue instruction of any student who is delinquent in fulfilling their financial obligations at any time during a semester. If scheduled payment is missed, a student’s account becomes delinquent.

 

REFUND & WITHDRAWAL POLICY

Please submit this form to request a refund or withdrawal from a private lesson or group class.  Once a decision has been made by the Rhythm of Learning Music School’s Director, you will receive a notification via email or phone.  Please be aware, The Rhythm of Learning Music School staff is not permitted to authorize credits or refunds under any circumstances.

Tuition payments do not include a one time $25 registration fee.  Families on payment plan (Monthly or Pay-Per-Lesson) will be responsible for remaining balance on account.

 

CHILD SAFETY

To ensure your child’s safety, please pick up your child/ren promptly after their lesson has finished.  Faculty and staff are not responsible for supervising your children outside of designated teaching time.  If the student is at the facility for more than 10 minutes after the lesson, there will be a $10 up-charge, adding a dollar for every extra minute their responsible party is late.

 

NON-DISCRIMINATION POLICY

The Rhythm of Learning Music School complies with all applicable laws prohibiting discrimination in the conduct of its operations and programs.  We do not discriminate based upon gender, sexual orientation, race, religion, disability, or belief when hiring our employees or accepting our students.

 

SCHOOL PHOTOGRAPHY AND RECORDING POLICY

The Rhythm of Learning Music School reserves the right to take videos and photos of all students and parents.  The Rhythm of Learning Music School reserves the right to give permission to appropriate staff or outside personnel and representatives of the media to photograph and record classes, programs, performances, and participants in all of our facilities and properties.   Please be aware that the photos or recordings are for promotional purposes and may be used in future Rhythm of Learning Music School print, electronic publications, or media communications.  By enrolling in the Rhythm of Learning Music School, you consent to photos, video, or audio being taken of you and/or your child for these purposes.

 

QUESTIONS

If you have any questions regarding our policies or a specific question pertaining to your campus, we encourage you to contact Margarita Shvets at her direct line by phone or text at (847) 878-9249 or by email at info@rhythmoflearning.com.

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